At Black Pearl Pest Control, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We collect various types of information to improve our services and enhance your experience. This includes:

Personal Information

• Contact Information: When you fill out forms or request a quote, we may collect your name, email address, phone number, and other contact details.
• Transaction Information: Information related to your inquiries, such as requested services or preferred contact times.

Automatically Collected Information

• Usage Data: We use cookies and tracking pixels (like Google Tags and Facebook Pixels) to gather data on how you use our website. This includes information like pages visited, time spent, and actions taken.
• Device and Browser Data: Information on the device and browser you use to access our website, including IP address, browser type, and operating system.

Cookies and Tracking Technologies

We use cookies, Google Tags, Facebook Pixels, and similar technologies to collect data on website usage and marketing effectiveness. You can adjust your browser settings to block cookies, but this may affect your ability to use some features of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide requested services, and maintain your account.
• Marketing and Advertising: To show relevant ads, measure ad performance, and understand the effectiveness of our marketing campaigns through Google Tags, Facebook Pixels, and similar technologies.
• Website Improvement: To analyze website usage patterns and improve functionality.
• Compliance and Security: To comply with legal obligations, protect our rights, and ensure the security of our website.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors, like Webflow, that assist us in website hosting, data analysis, and email services.
• Advertising Partners: Information may be shared with advertising partners, such as Google and Facebook, to provide targeted ads.
• Legal Obligations: We may disclose your data if required by law or to protect the rights, property, or safety of Black Pearl Pest Control or others.

4. Your Choices and Rights

You have the right to:

• Access and Correct Your Data: Request access to your information and correct any inaccuracies.
• Opt-Out of Marketing Communications: Unsubscribe from promotional emails by following the unsubscribe link in the email or contacting us.
• Disable Tracking: You can opt-out of Google Ads tracking and Facebook Pixels by adjusting your account settings with those services.

5. Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of internet transmission is completely secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your personal information for as long as necessary to provide our services, fulfill our business purposes, and comply with legal obligations. If you request deletion of your data, we will remove it from our active databases but may retain it in secure archives as required by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date at the top. By continuing to use our website after changes are made, you accept the updated Privacy Policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Black Pearl Pest Control
Email: office@blackpearlpest.com
Phone: (480) 418-3834

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